Shipping Policy

Shipping Policy
When will I receive my order?
Typically, it takes 3-7 days for an order to be fulfilled and shipped.
Shipping times vary depending on your location, but estimates are as follows:
US: 3-4 business days
Europe: 6-8 business days
Australia: 2-14 business days
Japan: 4-8 business days
International: 10-20 business days
Where will my order be shipped from?
We work with an on-demand fulfillment company with facilities worldwide!
Will my order be charged customs duties?
International orders may incur additional duties and taxes. These charges are beyond our control and are assessed by your local customs office. Customs policies vary greatly from country to country, so please check directly with your local customs office to determine if they will apply duties and taxes to your purchase.
My order was supposed to arrive, but I still haven't received it. What should I do?
Before contacting us, please help us by:
Check your shipping confirmation email for any errors in the delivery address. Ask your local post office if they have your package. Visit your neighbors to prevent the courier from leaving it with them.
If the delivery address is correct and the package was not left at the post office or at a neighbor's house, please contact us at Support@metaaios.com and provide your order number. If you find an error in the delivery address, we can send you a replacement order at your expense.